Refund Policy

Verestore subscriptions are sold by our merchant of record, Paddle, which processes refunds on our behalf.

• 14-day refund on first purchase. If you're not satisfied, request a full refund within 14 days of your first payment for a plan, no questions asked.
• Renewals. Monthly and annual renewals can be refunded if you request it within 7 days of the renewal date and haven't used the plan's features since (no hosted runs after the renewal).
• Cancellation. You can cancel at any time in the customer portal; your plan stays active until the end of the period you paid for, and you won't be charged again.
• Service problems. If we fail to provide the Service for reasons within our control, we refund the affected period pro rata.
• Statutory rights. Consumers in the EU and UK keep their statutory withdrawal rights; this policy doesn't limit them.

To request a refund, reply to your Paddle receipt or write to [email protected] with your order number. Refunds go back to the original payment method, usually within 5–10 business days.